Cancellation Policy

We understand that plans change. The following cancellation policy applies to all standard bookings:

• Up to 72 hours before arrival: Full refund or free rescheduling.
• Between 24 - 72 hours: 50% charge of the total booking value.
• Less than 24 hours (or no-show): No refund.

In the event of cancellation initiated by us due to severe weather conditions, a full refund or rescheduling option will be provided.

Check-in and Check-out

• Check-in: From 3:00 PM to 8:00 PM. For late arrivals, please inform us in advance.
• Check-out: By 11:00 AM.

Children and Pets

• Children are welcome in most of our experiences. Children under 5 stay free (no extra bed).
• Pets are allowed only with prior notice and in designated tents. Please keep pets on a leash in communal camping areas.

Safety and Environment

• Lighting fires outside designated areas is strictly prohibited for safety and environmental reasons.
• Please keep noise to a minimum after 11:00 PM out of respect for other guests seeking peace and nature.
• We operate a strict "Leave No Trace" policy. Please dispose of all waste in the provided bins.